Cancellation winter 2020/2021:
Cancellations are only valid in writing or by email.
Due to the current situation, we have adjusted our cancellation conditions as follows:
You can cancel your booking free of charge up to 1 month before the day of arrival.
For cancellations from 1 month to 1 week before the day of arrival, we charge 70% of the total price.
If you cancel in the last week before your arrival date, 90% of the total price will be charged
to cancellation fees. (according to the provisions of the Austrian Hotel Regulations)
We therefore strongly recommend taking out travel cancellation insurance.
For all the necessary details, please refer to the information sheet from " Europäische Reiseversicherung - Hotel Storno Plus "
or your written reservation confirmation
- also valid for cancellation cases in connection with COVID-19 disease: further information can be found here
Covid-19 guidelines for winter 2020/21